Privacy Policy

Our commitment

Bay CyberTech Holdings, LLC ("Bay CyberTech," "BCT," "we," "us," or "our") respects your privacy. This policy explains how we handle information when you visit baycybertech.com or contact us through the website.

Information we collect

We may collect information you choose to provide, such as your name, email address, phone number, company, and the contents of your message. If you register for SMS messages, we may also collect your mobile number, SMS consent, opt-in date and method, and message preferences. Our website may collect limited technical information, including your IP address, browser type, device type, referring page, and website activity.

How we use information

We may use information to:

• Respond to inquiries and communicate with you.
• Operate, secure, maintain, and improve our website.
• Understand website performance and visitor interest.
• Comply with legal obligations and protect our rights.

SMS and mobile information

Bay CyberTech does not send marketing or promotional SMS messages. SMS is used only for direct responses to inquiries and informational or operational communications that the recipient has requested or agreed to receive.

Mobile information, including phone numbers and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or transfer SMS opt-in data or consent to third parties, affiliates, or external organizations. We may use communications providers solely to transmit messages and operate the messaging program on our behalf. Those providers may process data only as necessary to provide those services and may not use SMS consent or mobile information for their own marketing or promotional purposes.

SMS opt-in

Bay CyberTech sends SMS messages only after receiving consent that is freely given, informed, and specific to Bay CyberTech and the stated informational or operational message purpose. Depending on the invitation presented, a person may opt in by submitting a website form with an unchecked consent box, texting a disclosed keyword, providing permission verbally, signing a written consent, or initiating a direct text exchange. A direct inquiry permits us to respond to that inquiry but does not create consent for unrelated or recurring messages.

When a website form is used, the user must enter a mobile number and affirmatively check the SMS consent box before submitting. SMS consent is separate from acceptance of other terms and is not a condition of purchase. We do not use purchased lists, prechecked boxes, blanket consent, or consent obtained for another sender or purpose.

We retain reasonable proof of consent, which may include the phone number, date, time, source, method, disclosed message purpose, and the version of the consent language shown when the person opted in.

SMS opt-out and help

You may withdraw consent at any time in one step by replying STOP, STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE, or QUIT. We may send one final confirmation that the opt-out was processed and will then stop the applicable messages. To receive messages again after opting out, you must provide a new affirmative opt-in.

For assistance, reply HELP or contact privacy@baycybertech.com.

Third-party data sharing

Bay CyberTech does not sell, rent, or share consumer personal data—including phone numbers, SMS consent, and SMS registration or opt-in data—with third parties or affiliates for their marketing or promotional purposes. Limited processing by messaging, hosting, security, or communications providers acting on our behalf is permitted only to operate, secure, or support the requested service. We require appropriate confidentiality and data-protection safeguards and do not permit those providers to use SMS consent for their own purposes.

Cookies and analytics

Our website may use cookies or similar technologies that are necessary for site operation, security, preferences, or analytics. You can control cookies through your browser settings, although disabling some technologies may affect website functionality.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and security needs. We maintain administrative, technical, and organizational safeguards designed to prevent unauthorized access, use, disclosure, or sharing of consumer and SMS data. However, no method of transmission or storage is completely secure.

Your choices

You may contact us to ask about personal information you have provided, request a correction or deletion, or opt out of nonessential communications. Certain requests may be limited by applicable law or legitimate business requirements.

Children's privacy

Our website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates to this policy

We may update this policy from time to time. The effective date shown above indicates when the current version took effect.

Contact us

For questions about this policy, your information, SMS consent, or messages from Bay CyberTech, contact us at privacy@baycybertech.com.